Maintenance & support
Our extensive range of Maintenance and Support helps you keep your IT systems at optimum levels, integrate new technologies and provide 24X7 access. Our hybrid model of On-site and Offshore model combines the advantages of cost effective offshore development with your direct control of the project. Our Maintenance and support methodology is provided below… Plan -> Transition -> Document -> Support Our Maintenance and Support service includes:
- Code maintenance
- Bug fixes
- Help Desk
- Database maintenance
Client Services Overview
The following services are available for our customers. These services are private and only for use by our customers. You must obtain a customer id and password before you can access our system.
- Live Support
- Consultant Chat
- Online Helpdesk
- Project Management
- Client Logon to private area
- Client Feedback
- Change Management.