Profile

Holistic Systematic Philosophy

We are an independent consulting firm specialized in consulting and IT services in the field of integrated Customer Relationship Management Solutions. We pursue a holistic approach.

Our programme of services covers all aspects of customer relationship management – from operational solutions to business intelligence and data mining to the complete integration of all processes and systems. And we lay the necessary groundwork as well – through consistent, company-wide data management. For customer data can only be used for analytical purposes if it is available in complete, standardized form.

We provide comprehensive solutions in project management as well. With our programme of consulting and IT services, we cover the entire life cycle of complex CRM solutions – from planning to implementation to management and use. We offer our customers complete, single-source service and have the capacity to provide every kind of support required for a successful application of their IT strategies.

Our clients
Most of our clients are mid-sized enterprises and corporate groups with large, personalized customer bases. We have concentrated in particular on such sectors as Telecommunication, Trade, Financial Services, the Automobile Industry and Public Administration.

Focus on expansion
SG Ideal Solutions was founded in India. The number of our staffs and the qualifications of our employees are the keys to our success. We are big enough to handle complex and extensive projects. And we are flexible enough to adapt pragmatically to new project requirements whenever they arise.